Personal Effectiveness Training

Effective management and the ability to positively influence others are critical to business success.

Over the last few years, the role of the manager has been changing – growing in scope and complexity. Managers are now expected to be skilled in , or at least be reasonably competent in, HR, recruitment and interviewing, training, finance, negotiation and employment Law and so on. The ability to manage people can have a huge financial impact on a company. Employee turnover rates, cost of talent retention, litigation experience and employee tenure are just some of the metrics that are used to gauge the effectiveness of your management ability.

SkillSet offers a range of personal effectiveness training courses, including:

• Influencing and impacting others
• Effective delegation skills
• Developing and building your team
• Performance management skills
• Managing external suppliers
• Interviewing and recruiting skills
• Making rational decisions
• Developing and maintaining customer focus