News & Case Studies

News

For more information on any of our news stories, please contact us on +44 (0)1252 810 061 or email info@skillset.co.uk.

To receive occasional news updates from SkillSet, please sign up to our newsletter.

SkillSet in the news

Case studies

  • Cutting the cost of IT support at Carewatch (PDF)
    Find out how we helped Carewatch, a UK supplier of domiciliary care, to reduce its IT support costs by over 70%. We designed and developed a range of eLearning modules to help Carewatch maximise its use of its rostering application.
  • Promoting compliance using eLearning at Tesco (PDF)
    We worked with Tesco, one of the world's largest retailers, to develop eLearning materials to deliver compliance training to thousands of staff across the globe. The eLearning materials are being used by Tesco to train staff across quickly, consistently and cost-effectively. We used innovative techniques to ensure that the eLearning was fun and interactive, helping Tesco to improve knowledge retention among staff and reduce the costly risk of non-compliance.
  • Business service centre transformation (PDF)
    We work with one of the world's largest companies, designing, developing and delivering a blended training programme for a pan-European business service centre. We have successfully documented over 300 business processes across 12 business functions. Each process was then delivered in multiple languages to support the client's operations. We delivered SAP and Siebel-based training modules and soft skills development to staff across 36 customer service roles.
  • Transforming resourcing at a global petroleum company (PDF)
    Our client had implemented a resource management solution to enable it to effectively manage all internal and external recruitment activity. Without an effective training programme, the client realised that it would not achieve the optimum return on investment or be able to use the system to its full advantage. SkillSet developed and delivered a blended learning programme to support the rollout of the solution across a two year period.
  • Blended learning curriculum for a leading financial services provider (PDF)
    Our client had implemented an eRecruitment system to consolidate vacancies into a single system. SkillSet conducted a training needs analysis to identify training and development needs across the organisation. We then identified the skills and knowledge required to use the system effectively. We delivered face-to-face training and eLearning to over 4,000 recruiters and hiring managers across the UK.
  • Improving graduate recruitment processes at a leading financial firm (PDF)
    To improve its graduate recruitment processes, our client took the decision to standardise its approach to sourcing, selection and onboarding. SkillSet consultants documented ‘as is’ and ‘to be’ processes and identified the steps that needed to be taken to achieve the organisation-wide recruitment strategy.
  • Promoting Equality and Diversity in the NHS (PDF)
    SkillSet worked with a large NHS Trust to help it raise awareness of equality and diversity across its 8,000 staff. We worked with the Trust's Assistant HR Director to develop an effective communications and engagement strategy.

News Updates

Sign up to news updates from SkillSet.

Contact SkillSet Experts in training, documentation and eLearning