As a child, you learnt from books, from being shown how to do something by the teacher, from working as a small group, from listening and from trying. Each lesson used all these techniques in a single learning environment.
As an adult, we categorise learning into eLearning, classroom, webinar or self-study. For the best knowledge and behaviour transfer to happen, we need to return to the single learning environment – or blended learning. By performing a detailed training needs analysis, SkillSet identifies which type of learning best suits the behaviour and knowledge you are trying to change.
An example of blended learning is the “flipped classroom” approach. Traditionally, the classroom is used to teach the theory and concepts, then you do homework (or eLearning) to test your understanding. The flipped classroom puts the theory and raw knowledge into eLearning, and uses the trainer’s time in a more targeted workshop, where you work through real-world problems and apply the knowledge.
Another example is learning at the point of need. Why do we attend a week-long course on how to use the system six months before it goes live? Why not provide context sensitive training as you use the product instead? Here, the classroom is better used to explain the concepts and process changes. The software changes can be shown in a video simulation when the user needs it.
Every customer is different – one size does not fit all. SkillSet works closely with your team to determine the best blended learning fit for your training requirements.