NHS Education Scotland

The design and technical development of 9 modules of eLearning covering 50 topics.

SkillSet worked with NHS Education Scotland on the Design and Technical Development of a National and Local Endoscopy Decontamination Programme. Working with NES subject matter experts, we developed nine modules of learning, covering approximately 50 topics, using copy supplied by NES.  The learning was created using Articulate Storyline 2 and is fully compliant with NES’ accessibility and technical requirements.  Additional imagery and graphics were supplied by SkillSet.

The series of eLearning courses provided a comprehensive programme of education for NHS staff involved in the use and decontamination of endoscopy equipment.

This project also required careful engagement of the stakeholders. This included the NHS project managers, user representatives and the subject matter experts (SME). The latter were skilled in the subject but had no experience of instructional design, though they were charged with this aspect of the work. We suggested using storyboards and prototyping the first course and placed a heavy emphasis on quality assurance.  SkillSet worked with the SMEs to take into account the capabilities of the intended audience, to ensure concepts were introduced in an appropriate order and to allow simpler and more engaging language for the users.

The project, delivered on time and to budget, included a large amount of scientific and technical concepts and detailed operating instructions. SkillSet used a variety of techniques to make the challenging material engaging, including stimulating graphics, exercises, animations and quizzes.

What does work, however, is the ability to present the company as being professional and experienced. When we walk into an office that is neatly arranged and greatly designed we immediately begin to think positively about the company.