SkillSet won the tender with a solution based on the Moodle open-source learning management system (LMS).

We worked to an ADDIE (Analyse, Design, Develop, Implement, Evaluate) methodology. Each stage was signed off before progressing to the next, to ensure that the project met the fire service’s requirements.

Analyse – SkillSet verified the project requirements, defined system roles and permissions, and mapped out the initial course hierarchy.

Design – The fire service had a clear vision for the site’s visual design and functionality. We worked in partnership with them to ensure the branding of the learning management system blended seamlessly with their existing websites. Learning report contents and integration requirements were documented.

Develop – The Moodle platform was built using the output from the Analyse and Design stages. The whole system was tested by a small number of the fire service’s staff, using example courses on the staging system. Once approved, the solution was migrated to the production environment for final testing and sign-off.

Implement – SkillSet also implemented an open-source eLearning content creation tool called Adapt. It is a free and easy-to-use authoring tool, which creates fully responsive, multi-device, HTML5 eLearning content. This provides the fire service’s staff with a user-friendly platform to create and publish their eLearning content.

Evaluate – SkillSet continues to monitor the system for any potential issues. We also provide help in creating reports and management information.

SkillSet uses AWS Cloudwatch monitoring tools for all the hosted system components. This alerts us if there are any issues with running services, memory/CPU/disk usage, or errors encountered on the servers.